Privacy Policy

Our Policy

Data collected

• Basic contact details (name, email, phone, organisation).
• Booking and service information (attendance, training records, assessment participation).
• Financial information required for invoicing and accounting.
• Optional sensitive information shared during training or consultancy (handled with heightened confidentiality).
• Minimal website analytics if using online forms.

Purpose of processing

• Delivering training, consultancy, and assessment services.
• Managing bookings, communication, and follow‑up support.
• Issuing invoices and maintaining financial compliance.
• Meeting safeguarding or legal obligations.

Lawful bases

• Contract (service delivery).
• Consent (optional information).
• Legal obligation (accounting, safeguarding).
• Legitimate interests (service improvement).

Data storage & security

• Secure digital systems with restricted access.
• Paper records stored safely and destroyed when no longer required.
• No automated decision‑making or profiling.
• Data retained only as long as necessary for legal or operational purposes.

Data sharing

• Only shared when essential: booking organisations, accountant, safeguarding bodies, or secure service providers.
• Never sold or used for unrelated marketing.

Individual rights

• Access, correction, deletion (where appropriate), withdrawal of consent, objection, and data portability.